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John Lewis appoints former River Island CEO to board

John Lewis appoints former River Island CEO to board

On this episode of Talking Shop, we are joined by Nikki Baird, Vice President of Strategy and Product at Aptos. Nikki has spent decades separating technology hype from real-world consumer behavior. Today, we delve into the emergence of the "dark funnel" and how LLMs like ChatGPT are disrupting traditional retail search pipelines, breaking retail media networks, and forcing retailers to their re-evaluate product landing page.

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John Lewis has announced the appointment of Will Kernan as non-executive director of the partnership board, to be effective from 12 September. 

Kernan will succeed Nish Kankiwala, who took the role of partnership’s chief executive officer in March 2023 after being non-executive director on the partnership board for two years. 

He will join the partnership board’s independent non-executive directors, Rita Clifton CBE who serves as deputy chairman, and Nicky Dulieu who is chair of the audit and risk committee. 

With a wealth of experience in the retail industry, Kernan has held several leadership positions. He most recently served as CEO of River Island. Before that, as CEO he led the transformation and merger of Wiggle Chain Reaction Group, an online cycling and tri-sports specialist business.

Prior to Wiggle, he spent five years as CEO of The White Company, and had a 13-year tenure at New Look, during which he assumed various roles from group financial director to group training director, COO and ultimately group managing director. He is also currently chair of interiors brand Neptune. 

Sharon White, chairman of the John Lewis partnership, said: “I’m delighted to welcome Will as the newest member of our partnership board. We’re fortunate to have his extensive experience and expertise, which will play a significant role in our ongoing transformation. 

“As well as his outstanding retail experience Will brings real interest and support for the partnership model.”

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