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Harrods launches new partnership with Klarna
Harrods Exterior 2020 - Day and Night - Brompton Road. Photographer - Ed Reeve

Harrods launches new partnership with Klarna

On this episode of Talking Shop, we're joined by Dan Cate, CEO and Founder of SoldThrough. Dan is a heavyweight retail executive who has spent decades steering the merchandising and digital operations of America’s most iconic retail institutions, from Saks Fifth Avenue and Bloomingdale’s to Century 21 and Lord & Taylor. Today, through his platform SoldThrough, Dan helps international fashion brands cross the Atlantic and crack the notoriously brutal U.S. retail landscape. We break down his journey from the shop floor to the C-suite, the operational indicators that prove a brand is truly ready for international expansion, and how to navigate a fragmented American market without destroying your margins. We also discuss how to balance localised inventory with central efficiency, and the one non-negotiable metric that tells you a product has found genuine market fit.

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Luxury retailer Harrods has announced a new partnership with Klarna, a global retail bank, in a bid to offer customers more “flexible” and “convenient” payment options.

Harrods UK will allow shoppers to use Klarna’s Pay in three payment options for beauty purchases in Harrods Beauty Hall, as well as across H beauty stores in Essex (Lakeside) and Milton Keynes (centre:mk).

According to the retailer, further Harrods departments are set to roll out Klarna’s payment options in the coming months.

Customers shopping the store via Harrods.com in the UK will also be able to split their payments via Pay in 3, whilst US customers can use Pay in 4 when purchasing goods online.

Harrods said in Germany, Austria and Switzerland, online customers will be able to use Klarna’s Pay later feature when shopping.

Alex Unitt, partnerships director at Harrods, said: “We’re excited to bring Klarna to our iconic beauty halls in Knightsbridge, as well as H beauty, our beauty emporiums in Essex and Milton Keynes, and across Harrods.com.

“Klarna’s market-leading payments products will enable us to continue supporting existing customers’ payment needs, as well as enabling a greater breadth of customers to access Harrods’ unrivalled selection of international brands and products.”

Luke Griffiths, chief commercial officer at Klarna, added: “Harrods is one of the most recognisable brands across the globe with a footprint and heritage that is unrivalled within the luxury retail space. We are excited to bring our payment products to Harrods customers across Europe and the US, offering them the option to buy goods how and when they want.”

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