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On this episode of Talking Shop I am joined by Zipline CEO and co-founder Melissa Wong. We discuss how Melissa’s 10 years’ of frontline experience informed her approach to building a SaaS company, the recurring operational frustrations that most head offices still underestimate, and why she believes technology should be designed with the store associate as the primary user. We also explore current trends in store execution and how retailers can bridge the gap between corporate strategy and the shop floor.

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Debenhams has unveiled DebenhamsPay+, a new credit payment option designed to give customers control over how they shop and pay.

Following a successful trial since January, through DebenhamsPay+ customers can now pay in monthly interest-free instalments on orders of £15 or more.

In addition, a new option, Flex It, provides the freedom to pay over a longer period at a representative 29.9% APR variable.

The new credit payment option will also not ask for upfront payments and will let customers set their preferred monthly payment date.  

The launch marks another major step forward for Debenhams as the brand continues to build on its momentum. Last week, Debenhams Group announced the expansion of its successful marketplace model across its other brands: Karen Millen, PrettyLittleThing, Man, and boohoo

Dan Finley, CEO of Debenhams Group, said: “We are on a mission to connect people with the brands they love. DebenhamsPay+ is a key part of this journey — offering more choice, more flexibility, and more freedom. Shopping should be seamless, and DebenhamsPay+ makes it easier than ever for our customers to get what they want, when they want it.”

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