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Ebay UK scraps selling fees for private sellers

Ebay UK scraps selling fees for private sellers

On this episode of Talking Shop, we are joined by Nikki Baird, Vice President of Strategy and Product at Aptos. Nikki has spent decades separating technology hype from real-world consumer behavior. Today, we delve into the emergence of the "dark funnel" and how LLMs like ChatGPT are disrupting traditional retail search pipelines, breaking retail media networks, and forcing retailers to their re-evaluate product landing page.

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Ebay UK has announced that it has removed fees for private sellers across all categories, except motors. 

This move means that private sellers will no longer pay final value fees or regulatory operating fees when they sell on Ebay.  

Ebay UK introduced free selling in fashion earlier this year and is now evolving the experience even further to foster a more streamlined and safe selling platform. 

New features include:

  • Simplified Selling: Sellers can list items across categories within minutes using guidance about the best pricing and shipping options, alongside AI-generated descriptions and photo-enhancing tools.
  • Simple Delivery: This service, currently being rolled out across categories, offers sellers a tracked and fully covered delivery at competitive rates, prepaid by the buyer, for a simple and secure shipping experience.
  • Local: Ebay Local lets shoppers find nearby items available for in-person collection, all protected by Ebay’s Money Back Guarantee. Sellers’ listings will have increased visibility with local buyers, along with an easy and secure payment process.
  • Ebay Balance: Starting from mid-October, this new feature gives sellers the flexibility to use their earnings to shop on Ebay, promote their listings, purchase delivery labels or withdraw available funds.

Alongside free selling, Ebay’s new features will make it easier to sell unwanted items. The majority (56%) of people sell items they no longer use to make money, with almost half (47%) finding it more sustainable than throwing them away. Many want to increase the amount of space they have in their homes (55%), whilst nearly a quarter (23%) of households sell items to fund buying new items. 

Kirsty Keoghan, GM of eBay UK, said: “Ebay is constantly improving the marketplace experience in order to deliver on what our customers want. Removing selling fees across categories is designed to give buyers access to greater breadth and depth of inventory, while creating a simplified and streamlined experience for sellers.” 

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