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On this episode of Talking Shop I am joined by Zipline CEO and co-founder Melissa Wong. We discuss how Melissa’s 10 years’ of frontline experience informed her approach to building a SaaS company, the recurring operational frustrations that most head offices still underestimate, and why she believes technology should be designed with the store associate as the primary user. We also explore current trends in store execution and how retailers can bridge the gap between corporate strategy and the shop floor.

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Mothercare has revealed its profit before tax improved to £2m for the 26 week period ending 20 September, despite seeing total worldwide retail sales fall 15% to £137.2m.

The company also reported that, excluding franchise partners, it reported turnover of £29m, down from £38m the previous year, while group adjusted profits before tax from operations rose 17% to £3.4m.

The group also reported that adjusted EBITDA increased by 12% to £3.6m, reflecting tighter controls of costs within the business.  

Net debt at the retailer also increased to £15.8m from £11.6m last September.   

Clive Whiley, chairman of Mothercare, said: “These results are testament to our continued drive to preserve the strength of the Mothercare brand in a fast changing retail and macroeconomic trading environment. 

“Against significant headwinds in the Middle East, one of our core markets, we are pleased that our business model and disciplined approach to cost has resulted in an increase in profitability for the first half.”

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