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On this episode of Talking Shop I am joined by Zipline CEO and co-founder Melissa Wong. We discuss how Melissa’s 10 years’ of frontline experience informed her approach to building a SaaS company, the recurring operational frustrations that most head offices still underestimate, and why she believes technology should be designed with the store associate as the primary user. We also explore current trends in store execution and how retailers can bridge the gap between corporate strategy and the shop floor.

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Dr. Martens has appointed Andrew Harrison as an independent non-executive director following a “comprehensive” search and selection process.   

Harrison, who assumes the role from 1 May, is a managing partner at consumer brand investment firm Freston Ventures.

He is also a senior independent director at Ocado Group, where he is also chair of the remuneration committee and designated non-executive director for engagement with the workforce. 

He built his executive career over more than two decades at Carphone Warehouse, where he served as chief executive and chair. As a member of the early founding team, he drove the growth and international expansion of Carphone Warehouse from a small, privately owned retailer to an “established market leader” and FTSE constituent. He subsequently led the merger of the business with Dixons in 2014, where he was deputy CEO.

Commenting on the new appointment, Dr. Martens chairman Paul Mason said: “I am delighted to welcome Andrew to the Dr. Martens board. He brings a wealth of expertise of consumer facing and technology focused businesses and a highly entrepreneurial mindset. 

“His significant prior experience as both a chief executive and non-executive director of large, listed companies will bolster the board and will be invaluable to the business as we embark on the next chapter of the Dr. Martens story.”

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