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On this episode of Talking Shop, we're joined by Dan Cate, CEO and Founder of SoldThrough. Dan is a heavyweight retail executive who has spent decades steering the merchandising and digital operations of America’s most iconic retail institutions, from Saks Fifth Avenue and Bloomingdale’s to Century 21 and Lord & Taylor. Today, through his platform SoldThrough, Dan helps international fashion brands cross the Atlantic and crack the notoriously brutal U.S. retail landscape. We break down his journey from the shop floor to the C-suite, the operational indicators that prove a brand is truly ready for international expansion, and how to navigate a fragmented American market without destroying your margins. We also discuss how to balance localised inventory with central efficiency, and the one non-negotiable metric that tells you a product has found genuine market fit.

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Online retail sales growth dipped -2.3% year-on-year (YoY) in July 2022 as the Women’s Euro final and the summer heatwave helped reduce the decline, according to the latest IMRG Capgemini Online Retail Index.

While this is a continuation of the negative growth that has been consistent across 2022, it was building on a relatively mild decline of -5.4% in July 2021, which makes it seem a slightly better performance than it has been in previous months.

The survey, which tracks online sales for 200 retailers, found the two major events in July, Britain’s hottest day on record and the women’s Euro tournament, appear to have been factors influencing the improved YoY result – as is evidenced when looking at the weekly breakdown.

While three of the four weeks in July saw negative growth, the week commencing 10 July – the week leading up to the hottest day – was up +5.8% YoY, only the second time any week has been positive this year.

The categories driving that result were electricals, clothing and garden. For the month as a whole however, only clothing (+11.9%) and garden (+3.3%) recorded positive growth.

Andy Mulcahy, strategy and insight director, IMRG: “It seems remarkable that it took the hottest day in British history and England actually winning a football tournament to produce only slightly negative growth – it does make you wonder what would need to happen for it to be positive.

Black Friday / peak season trading looks like it might be very difficult this year, given the Bank of England has increased interest rates and inflation is expected to reach 13% by then. In April, the energy cap went up and people saw the NIC rise in their pay packets, consequently sales in the first week of May fell through the floor. It seems likely the next energy cap rise in October will do something similar to the start of peak trading.”

Simon Binge, commerce senior manager, Customer Transformation at Capgemini, added: “As the pressure on their spend continues to mount, consumers are having to make tough choices with regards to their purchasing behaviour, and the July data suggests that seeking value for money is more important than ever.

“The growth in order volumes (+26.1%) of premium footwear retailers combined with lower basket values implies consumers are seeking value through quality, albeit in more affordable options or during promotional discounts. Whereas in an adjacent category – womenswear – the growth of budget retailers (+9.6%) and the decline of premium retailers (-6.4%) supports the trend that consumers are willing to switch brands in the pursuit of value.”

 

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