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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Zara owner Inditex has announced the appointment of Marta Ortega Pérez, the daughter of the company’s founder, Amancio Ortega, as its newest chairwoman with effect 1 April 2022.

Pérez takes over from Pablo Isla who has led the company for 17 years, firstly as deputy chairman and CEO since 2005 and, from 2011, as executive chairman.

In a series of board changes, Óscar García Maceiras has been appointed CEO of Inditex, effective immediately whilst José Arnau Sierra remains as deputy chairman of the board of directors.

The new organisational structure incorporates a management committee, made up of executives from different corporate and business areas and with a long track record in the group.

Pérez has worked in different areas of the group for the last 15 years and, in particular, has led in the strengthening of Zara’s brand image and fashion proposition, an area she will continue to oversee.

She said: “We are enormously grateful to Pablo Isla for his extraordinary work and dedication over the years. I would like to highlight his immense contribution, not only to our Group but also to the fashion industry in general.

“I have always said that I would dedicate my life to building upon my parents’ legacy, looking to the future but learning from the past and serving the company, our shareholders and our customers where I’m most needed. I’m deeply honoured by the trust that has been placed in me, and enormously excited about the future that we are all about to embark upon together.”

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