John Lewis
This coverage explores John Lewis’s strategy, operations, and performance within the UK retail sector. Reporting includes store and online developments, product innovation, marketing campaigns, financial results, leadership decisions, and employee-owned business dynamics. With a focus on commercial impact and competitive strategy, it provides insights for professionals managing department stores, multi-channel retail, and premium consumer brands.
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Jan- 2018 -22 JanuaryAdvice
How can retailers overcome the omnichannel challenges?
Consumers’ demands on retailers have intensified in the past decade. Previously, having an online store to accompany your physical shop was seen as a luxury, now it is essential and online shopping has taken the next step to meet customer demand. Consumers want the ability to shop seamlessly across multiple…
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11 JanuaryDepartment Stores
John Lewis issues profit warning despite ‘most successful trading day ever’
The John Lewis Partnership has reported an increase in sales for the six-week period ending December 30, but a competitive Christmas season characterised by heavy discounting across the retail industry will hit profits, it said today. Group sales were (which include John Lewis and Waitrose) were up 2.5% year-on-year, totalling…
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Nov- 2017 -20 NovemberAdvice
How small retailers can survive the bumper sales weekend
Last year, UK shoppers set new records; with total sales on the Friday reaching £1.23 billion, a 12.2% increase on 2015, and while it has proven to be a success for some big-name retailers – last year John Lewis saw five orders placed every second, beating expectations – not all retailers are…
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15 NovemberUncategorized
Waitrose launches self-serve check-in for ‘click and collect’ orders
Waitrose has launched self-service check-in for John Lewis ‘click and collect’ orders in 140 stores in time for Black Friday which falls on 24th November this year. Customers in these stores will have the choice to register their order number via iPads at the Welcome Desk when they arrive so…
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